AddieSystem-to-system workflows
Move approved data between business tools using APIs, webhooks, and purpose-built integrations.
Business AI Automation
The phone call is only the beginning.
ATC can automate operational workflows that begin with Addie—or never involve a phone call at all—connecting systems, information, approvals, notifications, and follow-through.
Arizona-based. Serving businesses nationwide.
Conversation → workflow
A conversation can become completed work.
Addie can understand what a customer needs, apply approved business logic, work through connected systems, and move the next step forward without turning every interaction into manual follow-up.
- 01Understand the request
Use the conversation or trigger to determine the approved next step.
- 02Apply business logic
Follow the rules, permissions, and decision points configured for the workflow.
- 03Act in connected systems
Create, update, route, notify, or initiate the approved business action.
- 04Bring in a person when needed
Escalate when the workflow requires judgment, approval, or a human conversation.
Example: Addie answers a product question, checks availability, creates an order, applies an approved discount, sends a provider-hosted payment request, confirms payment, and submits the order for fulfillment.
Illustrative example. Actual actions depend on the systems, permissions, integrations, and workflow approved for each deployment.
Beyond the conversation
Connect the work that happens next.
Business AI Automation extends beyond answering and routing by connecting approved actions across the systems and processes your operation already uses.
Operational coordination
Trigger notifications, service tasks, production or fulfillment steps, and internal follow-up.
Automated status and follow-through
Reduce repeated manual checking by keeping customers and teams informed from connected systems.
Custom to your operation
Workflow scope is based on the actual process, systems, controls, and business outcome required.
Start with the workflow
Show us where the work gets stuck.
We’ll map the process, identify where AI and automation can remove friction, and scope the integrations and controls needed to make it dependable.